January 15, 2025

Migrating to the new Workspace ONE Tunnel Apps for iOS, macOS and Windows

Omnissa is revolutionizing digital workspaces with its newly updated Workspace ONE Tunnel apps for Windows, iOS, and macOS. Featuring a fresh logo and enhanced security, these apps ensure seamless migration for UEM administrators. Experience improved functionality and robust phishing protection—available now in the App Store and Workspace ONE Customer Connect portal.

As part of Omnissa’s ongoing effort to enhance the platform and deliver a smarter, more seamless, and secure digital work experience for our customers, we’re excited to introduce updates to our Workspace ONE Tunnel apps for Windows, iOS, and macOS. The new versions feature a refreshed logo and updated splash screens, reflecting our commitment to continuous improvement.

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Figure 1. New Workspace ONE Tunnel icon

The updated Workspace ONE Tunnel apps are now available in the App Store and the Workspace ONE Customer Connect portal,  and a migration from the legacy versions to the newly branded apps will be required.

Migration Process

To maintain seamless business operations, UEM administrators must update the Tunnel app and profile configurations on iOS, macOS and Windows devices. Additionally, customers using the Phishing and Content Protection feature from Workspace ONE Mobile Threat Defense also must update the Tunnel app and profile configuration to stay protected.

Figure 2. New Workspace ONE Tunnel on iOS device.

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Figure 3. New Workspace ONE Tunnel on Windows device.

We've released detailed knowledge base (KB) articles that outline the migration process and provide comprehensive guidance on all the requirements and steps involved.

The Tunnel app on Android, Linux, and Chrome OS are also rebranded, but do not require migration to continue receiving support.

Summary

Omnissa continues to redefine the digital work experience with the latest updates to the Workspace ONE Tunnel apps for Windows, iOS, and macOS. These enhancements deliver smarter, more seamless, and secure functionality, paired with a refreshed logo and updated splash screens that embody our commitment to innovation and continuous improvement.

Now available in the App Store and Workspace ONE Customer Connect portal, the updated apps not only enhance security but also offer a streamlined and cohesive user experience. UEM administrators can transition smoothly to the new versions, ensuring business continuity while leveraging enhanced phishing and content protection capabilities.

After migrating your environment to the new Tunnel app, don’t miss the opportunity to explore our innovative Tunnel standalone deployment method. Learn more by reading the Tech Zone blog: Omnissa’s New Standalone Tunnel Deployment Method: Embracing Modern Software Architecture

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Andreano Lanusse

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Staff Architect, End User Computing. Andreano Lanusse is an experienced professional with a diverse background in multiple technologies, including the Omnissa portfolio. He has successfully led some of Omnissa's largest Digital Workspace deployments within the financial sector. In his role as Staff Architect, he serves as a subject matter expert, empowering the technical community through the creation of comprehensive technical content across the Omnissa Platform, Security, and Workspace ONE. His contributions include developing Reference Architectures for Workspace ONE and Horizon, fostering innovation and best practices in digital workspace solutions.